Wendy StJohn, Executive Director Design & Content

Wendy is one of the original staff members of Axcess Web Technologies.  Bringing her talent for music, Wendy understands the importance of all aspects of a website coming together to make a beautiful work of art that flows from one area to another.  Her love of learning has enabled Axcess Web Technologies to utilize a designer who wants to understand their clients business to better portray the business to potential clients.

We are pleased that she joined our team, and hope that she can benefit your company as much as she has benefited ours.

Tip of the Day

Know your customer. Keep a database with information about your client such as: what they purchase, how often they purchase and the last time they purchased. If you have an online store this shouldn’t be too difficult to establish and maintain. These are important because if you know what they purchase you can send them information on similar or complementary items. Knowing how often they purchase will allow you to be more proactive in the timing that you send them information on similar products. Finally, knowing the last time they purchased will help you determine if you’ve lost them as a customer. If they usually purchase every month but you haven’t heard from them in two, that’s a red flag that maybe you’re not meeting their needs anymore.